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R Shukri · Joined: 23 Jan 2004 Posts: 25 Location: Andover

I have just bought a second PC which I have networked with my old computer. The old computer is connected to the internet. Everything works well : internet, email etc. The only thing that does not work is the printer. I cannot get the printer to work from the new computer (secondary computer). I have re-installed the network link several times with no success. The printer works well from the original computer.

What could be wrong?

Thank you for your input.

Roy Shukri

Rik · Joined: 10 Aug 2005 Posts: 10 Location: Leeds

Don't you have to share the printer if you're going to use it on a network?

vince knight · Posted: Thu Feb 02, 2006 9:47 pm Post subject:

When you used the network setup wizard, did you turn on printer sharing?

Vince

R Shukri · Joined: 23 Jan 2004 Posts: 25 Location: Andover

Yes I did turn on printer sharing. I went over the steps in the Network Wizard very carefully. I looked at all the possible diagnostics and everything is 'enabled'. The same problem occurred previously when I networked the main computer with another computer - no printer.

When I attempt to print, the message that appears is: 'This document failed to print'. It then gives the name of the printer.

R Shukri

Dan · Site Admin Joined: 30 Jun 2002 Posts: 131 Location: UK

what are you using to network the computers ?

...and are both computers definately on the same 'WORKGROUP' ?

to check go to the 'control panel' >> 'System' >> 'Computer Name' (if using windows XP

regards,

R Shukri · Joined: 23 Jan 2004 Posts: 25 Location: Andover

I am using a nerwork adapter and cable. Both computers are on the same workgroup.

I have checked everything I can think of and I always find that all is OK but still no printer.

Thank you for your input.

Dan · Site Admin Joined: 30 Jun 2002 Posts: 131 Location: UK

how did you 'add' the printer to the new computer ?

i presume that you selected 'network printer' and then 'browsed' for the attached printer ?

R Shukri · Joined: 23 Jan 2004 Posts: 25 Location: Andover

I clicked on 'share printer' where it asked for my choice.

R Shukri · Joined: 23 Jan 2004 Posts: 25 Location: Andover

I believe I should have replied 'yes' to Dan's question. I browsed for the 'attached' printer.

dd · Joined: 27 Feb 2006 Posts: 6 Location: right in front of ya

when you go into control panel, printer and faxes, is there a hand under the printer you want to share with both pc's

dd · Joined: 27 Feb 2006 Posts: 6 Location: right in front of ya

forgot to ask are both machines switched on as i think it only works if both machines are on?

R Shukri · Joined: 23 Jan 2004 Posts: 25 Location: Andover

Yes there is a hand under the printer to be shared. Also yes, both machines are on. The system would not work otherwise.

dd · Joined: 27 Feb 2006 Posts: 6 Location: right in front of ya

add your printer on the shared machine and select add network printer in the printer wizard , if that fails to detect it check your firewall

R Shukri · Joined: 23 Jan 2004 Posts: 25 Location: Andover

To: dd
Thanks for your advice. Although I have gone through the network installation process very carefully several times, I tried once mor at your advice while disabling the firewall. Still no printer access by the secondary computer.

I am beginning to suspect a problem with the USB connection although the printer works alright from the primary computer. Does that induce any ideas?

thescruff · Moderator Joined: 03 May 2003 Posts: 4660 Location: Bath

Have you tried installing the printer direct to the computer without the network.