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Not an Ideal Boiler...

 
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helenfiona



Joined: 13 May 2008
Posts: 1
Location: county durham
PostPosted: Tue May 20, 2008 2:19 pm    Post subject: Not an Ideal Boiler... Reply with quote
Help! Ive been cold for a month and my boiler is driving my poor plumber to the brink of a nervous breakdown.
It is a 5 year old Ideal Classic FF330 which has always been a bit delicate, but it's new trick is to light for about 10 minutes when you first turn it on, get the radiators tepid at the top and then the burner goes off. The fan stays on and it keeps clicking and trying to light the burner for ages. When the burner finally comes back on it just repeats the cycle.
The Ideal technical "helpline" have been quite snotty to both me and my plumber and have told him to replace, in this order- the air pressure switch, the ignition electrode, the circuit board (£100!) and nothing has made any difference. This morning they told him to replace the gas valve (another £90 plus!) after previously telling him that definately wasn't the problem. I have ordered a gas valve but neither of us have much confidence in this working either. Any ideas for my bionic boiler??! Helen
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AlanE
Moderator


Joined: 29 Jun 2003
Posts: 1333
Location: Colchester Essex
PostPosted: Tue May 20, 2008 4:29 pm    Post subject: Reply with quote
Quote:
poor plumber

For a start I would sack the 'poor plumber' and find yourself a proper heating engineer capable of diagnosing what is actually wrong with your boiler and then fitting the necessary replacement parts.

Nothing you have said is detailed enough to give even a remote idea of the possible problem. What would be interesting is just how hot the actual heat exchanger gets - not the radiators.

I would also be concerned about anybody that needed to continually telephone a manufacturers helpline. Why do you have to phone them and why is it you that is buying the spare parts??

Come to think about it change gas valve - probably nothing wrong with it - and three tempreture sensors and you have virtually changed every component in the boiler.

That is certainly NOT the way to do it!!
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