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connecting to internet

 
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susie876



Joined: 31 Jan 2006
Posts: 62
Location: scotland
PostPosted: Mon Sep 25, 2006 9:29 pm    Post subject: connecting to internet Reply with quote
hi
can anyone help me my fatherinlaw cannot get connected to the internet he has a bt broadband package i have been on the phone for 3 hours getting passed all over the place but no one can help he cannot remember his password to get connected has anyone have any ideas bt have been hopeless i have to phone again tomm it just keeps saying invalid username or password
im pulling my hair out
thanks in advance
susan Crying or Very sad
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Dan
Site Admin


Joined: 30 Jun 2002
Posts: 127
Location: UK
PostPosted: Tue Sep 26, 2006 9:21 pm    Post subject: Reply with quote
BT should be able to give him his password - give them a hard time.

can you get access to the internet somewhere else and then try going to the bt website and clicking on 'i've forgotton my password'
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susie876



Joined: 31 Jan 2006
Posts: 62
Location: scotland
PostPosted: Wed Sep 27, 2006 6:28 am    Post subject: Reply with quote
thanks i spent ages and after speaking to 6 different people got his password
thanks again
, susan
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